Privacy Policy
Privacy Policy
Last updated: 18 September 2026
Emily Andrew Events (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or use our website:
https://www.emilyandrewevents.co.uk
It also explains your rights in relation to your personal information.
1. Who we are
Emily Andrew Events is a wedding and event planning business based in Norfolk, UK.
For the purposes of UK data protection law, Emily Andrew Events is the data controller responsible for your personal information.
Contact email: info@emilyandrewevents.co.uk
Business address: 35 Chapel Road, Beighton, Norwich NR13 3LF
If you have any questions about this Privacy Policy or how we use your personal information, please contact us using the details above.
2. What personal information we collect
Depending on how you interact with us, we may collect some or all of the following information:
• Your name
• Email address
• Telephone number
• Information you provide when enquiring about our wedding or event planning services
• Details about your event, wedding or celebration
• Information contained in correspondence between you and us
• Information you provide when requesting information, advice or services
• Marketing preferences
• Website usage information, such as your IP address, browser type and information about how you use our website
• Cookie and similar technology information
We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.
3. How we collect your information
We may collect personal information when you:
• Complete a contact or enquiry form on our website
• Contact us by email or telephone
• Request information about our services
• Become a client or engage our services
• Subscribe to our email communications
• Communicate with us through social media
• Browse or interact with our website
• Provide information to us in connection with planning your event
Where you provide information directly to us, we will generally collect it from you.
4. How we use your personal information
We may use your personal information to:
• Respond to enquiries and requests
• Communicate with you about our services
• Provide wedding and event planning services
• Prepare quotations, proposals and contracts
• Manage our relationship with clients
• Organise and deliver events
• Communicate with suppliers and other event professionals where necessary to provide our services
• Send information or marketing communications where you have consented to receive them, or where we are otherwise legally permitted to do so
• Improve our website, services and customer experience
• Keep appropriate business and financial records
• Protect our business, website and users from fraud, misuse or security threats
• Comply with our legal and regulatory obligations
• Establish, exercise or defend legal claims where necessary
5. Our lawful basis for using your information
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on one or more of the following lawful bases:
Contract
We may need to use your information to take steps at your request before entering into a contract with you, or to perform a contract with you.
For example, this may include using your contact details and event information to provide our event planning services.
Legitimate interests
We may use personal information where this is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.
For example, this may include managing enquiries, maintaining business records, improving our services and managing our business.
Consent
Where required, we will ask for your consent before using your personal information for particular purposes, such as certain forms of direct marketing or non-essential cookies.
Where we rely on consent, you can withdraw that consent at any time.
Legal obligation
We may process personal information where necessary to comply with a legal or regulatory obligation.
6. Marketing communications
If you choose to subscribe to our marketing communications, we may use your name and email address to send you news, information, updates, offers or other communications relating to Emily Andrew Events.
Our website currently states that providing an email address for the relevant sign-up means you agree to receive regular emails and that you can unsubscribe at any time.
You can unsubscribe from marketing communications at any time by:
• Clicking the unsubscribe link in the relevant email; or
• Contacting us at info@emilyandrewevents.co.uk.
We will not continue sending marketing communications where you have validly withdrawn your consent, unless we have another lawful basis to do so.
7. Who we may share your information with
We may share your personal information where reasonably necessary for the purposes described in this Privacy Policy.
This may include sharing information with:
• Event suppliers and venues where necessary to plan and deliver your event
• Professional advisers, such as accountants, solicitors or insurers
• Website hosting, IT and technology providers
• Email and marketing service providers
• Payment service providers, where applicable
• Government bodies, regulators or law enforcement agencies where we are legally required to do so
• Other service providers who process information on our behalf
We only share personal information where there is an appropriate reason and lawful basis for doing so.
We do not sell your personal information.
8. International transfers
Some of the technology or service providers we use may process personal information outside the UK.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that your information receives an appropriate level of protection.
[CHECK WHICH THIRD-PARTY SERVICES YOU USE AND ADD SPECIFIC INFORMATION ABOUT INTERNATIONAL TRANSFERS HERE.]
9. How long we keep your information
We will only keep your personal information for as long as reasonably necessary for the purposes for which it was collected.
The length of time we keep information will depend on factors such as:
• The nature of the information
• Why we collected it
• Whether you are an existing or former client
• Our legal, accounting and contractual obligations
• Whether we need the information to establish, exercise or defend legal claims
When personal information is no longer required, we will securely delete it or anonymise it where appropriate.
10. Cookies
Our website may use cookies and similar technologies.
Cookies are small text files placed on your device that can be used to make websites work, remember preferences, understand website usage and, where applicable, support marketing or analytics.
Some cookies may be strictly necessary for the operation of the website. Other, non-essential cookies should only be used in accordance with applicable cookie and data protection requirements.
Where required, we will ask for your consent before placing non-essential cookies on your device.
11. Website links
Our website may contain links to other websites, including websites operated by venues, suppliers, social media platforms or other third parties.
If you follow a link to another website, that website will have its own privacy policy and terms. We are not responsible for the privacy practices of third-party websites.
We recommend checking the privacy information of any third-party website before providing personal information.
12. Your data protection rights
Subject to applicable legal conditions and exemptions, you may have the right to:
• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your personal information
• Ask us to restrict how we use your personal information
• Object to certain processing of your personal information
• Request that certain information you have provided to us is transferred to you or another organisation
• Withdraw consent where we rely on consent as our lawful basis
• Object to direct marketing
These rights are subject to certain exceptions and conditions under data protection law.
If you would like to exercise one of these rights, please contact us at:
We may need to ask for additional information to verify your identity before responding to a request.
13. How we protect your information
We take reasonable and appropriate technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
14. Children's information
Our website and services are not specifically directed at children.
We do not knowingly collect personal information from children through our website without appropriate consent or another lawful basis where required.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and, where appropriate, delete the information.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal requirements.
The latest version will always be made available on our website.
We recommend checking this page periodically for any changes.
16. Complaints
If you have concerns about how we have handled your personal information, please contact us first using:
You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO), if you believe your personal information has been handled unlawfully.
You can find information about making a complaint on the ICO's website.
17. Contact us
If you have any questions about this Privacy Policy or how we use your personal information, please contact:
Emily Andrew Events
Email: info@emilyandrewevents.co.uk
Address: 35 Chapel Road, Beighton, Norwich NR13 3LF
Privacy Policy last updated: 18 September 2026